Transparent By Design

Privacy Policy

Last updated: April 26, 2025

ExifX is built as a privacy-first utility by SFWeb. This page explains, in clear language, what we do (and do not do) with your data when you use our metadata removal tool.

1. Our Commitment to Privacy

Your files and your identity are your business, not ours. ExifX is designed to remove sensitive metadata, not to collect it. We only process the minimum information required to operate the service reliably and securely.

2. Data We Collect

When you use ExifX, we may process the following categories of data:

  • Uploaded Files: Files you upload are used solely to perform metadata removal and to deliver cleaned versions back to you.
  • Session & IP Information: Your IP or session identifier may be used temporarily to associate uploaded files with your session so you can retrieve your cleaned files.
  • Analytics Data: We use privacy-respecting, aggregated analytics to understand usage patterns (e.g., page views, tool usage volume) without building personal profiles.

3. How We Use Your Data

Data collected through ExifX is used strictly for:

  • Providing the core functionality of metadata removal and file delivery.
  • Ensuring service reliability, abuse prevention, and performance monitoring.
  • Improving ExifX based on anonymous, aggregated usage trends.

We do not sell your data, and we do not use your uploaded files for advertising, AI training, or commercial resale.

4. File Handling, Storage, and Security

Our goal is to keep file handling as minimal and secure as possible:

  • Temporary Processing: Uploaded files are stored only for the duration necessary to remove metadata and provide the cleaned download.
  • Encrypted in Transit: All communication between your browser and ExifX uses HTTPS to protect files and metadata in transit.
  • Limited Retention: Cleaned files and associated temporary data are removed after processing or a short expiry window. Exact retention behavior may evolve with infrastructure improvements, but will remain minimal and privacy-aligned.
  • Security Practices: We apply industry-standard security practices on our infrastructure to reduce risks of unauthorized access.

If you require strict retention guarantees or a signed agreement (e.g., DPA) for professional or regulated use, please contact us to discuss ExifX Pro or a dedicated deployment.

5. Cookies and Analytics

ExifX may use privacy-focused analytics to measure usage. Where cookies or similar identifiers are used, they are limited in scope and not intended to track you across unrelated sites.

We avoid intrusive tracking and do not build marketing profiles from your activity on ExifX.

6. Third-Party Services

ExifX may rely on trusted third-party providers for infrastructure, analytics, or content delivery (e.g., hosting, CDN). These providers are selected with security and privacy in mind and are not permitted to use your data for their own independent purposes.

7. Use by Children

ExifX is not directed at children under 16. If you believe a minor has submitted personal data through ExifX, please contact us so we can address it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new features, legal requirements, or security improvements. When we make significant changes, we will update the "Last updated" date at the top of this page.

9. Contact Us

For questions about privacy, data handling, or compliance needs, contact:

[email protected]